Privacy Policy

Introduction

Cranes Musical Instruments takes your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when Cranes Musical Instruments collects personal information about you and how Cranes Musical Instruments will use your personal data.

Cranes Musical Instruments registered offices are;

Cranes Swansea, Units 9-11, St David’s Shopping Centre, St David’s Square, Swansea, SA1 3LG.


This policy applies to information we collect about:

  • Visitors to our website
  • People who do business with us or register for our service

The information we collect about you

When you do business with us or register for our service/s we collect the following personal information from you:

  • Name
  • Postal address, email address and telephone number

How we will use the information about you

We gather this information to allow us to provide the services requested.

The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. If you agree, we may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you.


Marketing

We may also wish to provide you with information about special features of our website or any other service we think may be of interest to you. If you would rather not receive this information, please send a blank email message to sales@cranes.co.uk. If you agree to us providing you with marketing information, you can always opt out at a later date.


Cookies and other information-gathering technologies

Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For more information on which cookies we use and how we use them, see our Cookies policy.


How we protect your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.


Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to enquiries@cranes.co.uk

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Cranes Musical Instruments changes, for example if you change your email address or name, please let us know the correct details by sending an email to enquiries@cranes.co.uk. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.


Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.


Changes to Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy Policy was last updated on 5th October 2015.


How to contact Cranes Musical Instruments

We welcome your views about our website and our privacy policy. As such, if you would like to contact us with any queries or comments please send an email to enquiries@cranes.co.uk or send a letter to one of our registered offices.


Links to other websites

Our website contains links to other websites. This privacy policy applies only to this website so when you access links to other websites you should read their own respective privacy policies.