Guitar workshop repair, servicing and restoration

Our in house guitar work shop can undertake a variety of repair and servicing work to your precious instrument.

Beginners to seasoned pros use our workshop to keep their guitars working perfectly. A well set-up instrument will be more reliable and give you, the player, more confidence if your performance.

From basic adjustments and string changes to full restoration projects on vintage instruments, we can help.

We can repair damage to nitro-cellulose finishes while most neck breaks can be repaired and re-finished to a high standard. Our technicians work with you to make sure that you get the very best from your guitar. Pickup installation and replacement, for electrics and acoustics, guitars to bouzoukis, we do it all.

We also undertake guitar customisation work and will service and repair most stringed instruments including banjos, mandolins, violins, cellos and ukuleles.

Our work includes a 90 day warranty.

We have a workshop in store.

A professional set-up

A professional set-up can make a huge difference to the playability and tone of your guitar. Helping you realize your full playing potential, whatever your style.

Any guitar will benefit from a set-up, even when brand new for various reasons, some of which are outlined below:

  • Action height, string gauge and tremolo system can be custom tailored to your own specific requirements.
  • Having your frets accurately levelled, crowned and polished will substantially improve intonation, ease of string bending, reduce fret buzz and improve general playability.
  • Having a complete set up done in one go, means you will save time and money, and notice the difference straight away compared to having the work done in stages.
  • Trade-In and Part Exchange Helping you to get your dream guitar with a realistic trade-in value for your old guitar against your new on!

  • World-wide shipping Fully insured service offered to most countries.

  • Instrument purchase We purchase quality instruments, we are always looking for second hand Fender guitars and amplifiers.

  • Insurance valuation service

  • Vintage guitar valuation & appraisal (Charges vary)

Pricing Table:

The prices below are a general guide only, quotes are given on a case by case basis after inspection and appraisal by our technician.

All prices are excluding VAT and do not include the cost of any parts required.

Re-string (includes fingerboard clean)


Strap button fitting


Action adjustment


Nut repair/replacement


Electrical repair/customisation


Pick-up fitting


Left-/right-handed conversion


Machine-head replacement


Basic service


Full service (incl. fret dress)


Neck repair




Finish repair


Teacher Resource


Jon Caulfield


Jon is currently living and working in Cardiff as a full time professional musician. He has been living and breathing Bass since 12 years of age and has spent the last few years concentrating on building up a successful private bass tuition business. Jon has taught at various music institutions and charities such as Cardiff University, The Princes Trust and New Deal. Jon is currently continuing with tuition and returning to writing and live performance.


Daniel Pressley


Daniel has been playing drums and percussion since he was eleven years old. In 2008, after fifteen years of playing and learning, Daniel became a full-time professional musician. Prior to that he worked as a researcher and teacher at the University of Warwick, where he also attained a PhD and a bachelor's degree with first-class honours. In addition to drum kit Daniel is also versed in side drum technique, congas, djembe, bodhran and other percussion and is also an accomplished guitarist.


Graham Sell


Graham is a guitar teacher located in Newport specialising in Electric, Acoustic and Bass Guitar at all levels. He has been teaching for over 25 years and has been playing in and out of bands since the age of 15. Graham teaches a wide variation of styles and all age groups.

Billy Pezzack


Dedicated teaching studio space near city centre. Billy has studied extensively with some of the UK’ s  finest musicians and has been a guitar player for 38 years playing in a wide range of styles – Pop/Rock/Blues/Shred/Jazz/Singer-Songwriter – Lots of example video clips in various styles on website


Cardiff Guitar School


Cardiff Guitar School - in association with John Hardy Music at Chapter Arts Centre, Cardiff - is an expert training provider in delivering specialist Guitar tuition to children.


Paul Goodyear


Paul Goodyear has been playing guitar for 34 years and in a wide variety of styles. In 1990 he moved to London to study at the Musicians Academy under Ed Spieght, now head of Jazz guitar at the Royal Academy.

We have contact details of local teachers for all instruments. If you live outside of Cardiff and Swansea, try the Musician's Union website for teachers in your area.

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

Cranes Musical Instruments is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new electrical or electronic product from us. Customers wishing to return a WEEE item must pay for any transport costs incurred returning the WEEE item to us 

For example: If a customer bought a new guitar amplifier from us we would accept their equivalent old amplifier and prevent it going into a landfill site by disposing of it safely.

N.B., customers must return their WEEE item to us within 28 days of purchasing their new item.

recycle electrics

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol.

Goods that are marked with this symbol show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.